Stay safe on machine.lk

At machine.lk, we are 100% committed to making sure that your experience on our platform is as safe as possible.

Here’s some advice on how to stay safe while trading on machine.lk.

Stay safe on machine.lk

At machine.lk, we are 100% committed to making sure that your experience on our platform is as safe as possible.

Here’s some advice on how to stay safe while trading on machine.lk.

General safety advice

General safety advice

Keep things local

Meet the seller in person and check the item before you make a payment. Where available, 

 

Exchange item and payment at the same time

Buyers: don’t make any payments before receiving an item. Sellers: don’t send an item before receiving payment.

 

Never give out financial information

This includes bank account details, eBay/PayPal info, and any other information that could be misused.

While applying for a job

Research the job and the employer before you apply. Don’t give out personal information before meeting the employer in person. Avoid going to remote locations for an interview.

 

Use common sense

Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick money.

 
 

Keep things local

Meet the seller in person and check the item before you make a payment. Where available, 

 

Exchange item and payment at the same time

Buyers: don’t make any payments before receiving an item. Sellers: don’t send an item before receiving payment.

 

Never give out financial information

This includes bank account details, eBay/PayPal info, and any other information that could be misused.

While applying for a job

Research the job and the employer before you apply. Don’t give out personal information before meeting the employer in person. Avoid going to remote locations for an interview.

 

Use common sense

Avoid anything that appears too good to be true, such as unrealistically low prices and promises of quick money.

 
 

Scams and frauds to watch out for

Scams and frauds to watch out for

Fake payment services

Machine.lk does not offer any form of payment scheme or protection. Please report any emails claiming to offer such services. Avoid using online payment services or escrow sites unless you are 100% sure that they are genuine.

 

Fake fee requests

Avoid anyone that asks for extra fees to buy or sell an item or service. machine.lk never requests payments for its basic services, and doesn’t allow items that are not located in Sri Lanka, so import and brokerage fees should never be required.

 

Fake information requests

Machine.lk never sends emails requesting your personal details. If you receive an email asking you to provide your personal details to us, do not open any links. Please report the email and delete it.

 

Requests to use money transfer services such as Western Union or MoneyGram

These services are not meant for transactions between strangers and many scams are run through them. Avoid requests to use these services.

 

Fake payment services

Machine.lk does not offer any form of payment scheme or protection. Please report any emails claiming to offer such services. Avoid using online payment services or escrow sites unless you are 100% sure that they are genuine.

 

Fake fee requests

Avoid anyone that asks for extra fees to buy or sell an item or service. machine.lk never requests payments for its basic services, and doesn’t allow items that are not located in Sri Lanka, so import and brokerage fees should never be required.

 

Fake information requests

Machine.lk never sends emails requesting your personal details. If you receive an email asking you to provide your personal details to us, do not open any links. Please report the email and delete it.

 

Requests to use money transfer services such as Western Union or MoneyGram

These services are not meant for transactions between strangers and many scams are run through them. Avoid requests to use these services.

 

Safety measures provided by machine.lk

Safety measures provided by machine.lk

Email address is not shown on your ad

This ensures that you are protected from spam.

 

Continuous improvements

We make constant imrpovements to our technology to detect and prevent suspicious or inappropriate activity.

 

Option to hide phone number on your ad

You can choose to hide your phone number and still be contacted by interested buyers via chat.

 

Block repeat offendors

We track reports of suspicious or illegal activity to prevent offendors from using the site again.

Email address is not shown on your ad

This ensures that you are protected from spam.

 

Continuous improvements

We make constant imrpovements to our technology to detect and prevent suspicious or inappropriate activity.

 

Option to hide phone number on your ad

You can choose to hide your phone number and still be contacted by interested buyers via chat.

 

Block repeat offendors

We track reports of suspicious or illegal activity to prevent offendors from using the site again.

Reporting a safety issue

Victim of a scam?

If you feel that you have been the victim of a scam, please report your situation to us immediately. If you have been cheated, we also recommend that you contact your local police department.

 

Information sharing

machine.lk is committed to the privacy of our users and does not share user information publicly. However, we take safety seriously and will cooperate with law enforcement if receive requests regarding fraudulent or other criminal activity.

Victim of a scam?

If you feel that you have been the victim of a scam, please report your situation to us immediately. If you have been cheated, we also recommend that you contact your local police department.

 

Information sharing

machine.lk is committed to the privacy of our users and does not share user information publicly. However, we take safety seriously and will cooperate with law enforcement if receive requests regarding fraudulent or other criminal activity.